1. Cancellation by the Customer • Before Dispatch: Customers may cancel their courier request free of charge if the cancellation is made before the courier is dispatched. • After Dispatch: If cancellation occurs after the courier has been dispatched but before pickup, a cancellation fee may be applied to cover the costs incurred by Pink-bd Courier. • During Transit: Once a package is in transit, cancellations will be treated as returns, and the customer may be responsible for return shipping charges and/or restocking fees. 2. Time Frame for Cancellation Cancellation requests must be made as soon as possible. We provide a 30 minute window after the order is placed for hassle-free cancellations. 3. How to Cancel To cancel your order, please contact our customer service team at Phone: +8801821505505 4. Refunds • Eligible cancellations will be processed for a refund within 5-10 business days. • Refunds will be issued to the original payment method used during the order. 5. Cancellation by Pink-bd Courier Pink-bd Courier reserves the right to cancel any service request due to unforeseen circumstances or events beyond our control. In such cases, customers will be notified promptly and a full refund will be processed. 6. Modifications to the Cancellation Policy Pink-bd Courier may modify this Cancellation Policy at any time. All changes will be effective immediately upon posting to our website. 7. Contact Us For any questions regarding our Cancellation Policy, please contact us at Phone: +8801851142433 Email: contactpinkbd@gmail.com